This are directly from a recent email from Tonner - don't forget to set up your account in advance if you've got your eye on something!
- Virtual Factory Sale -
August 12, 2014
Here's some tips for your shopping ease:
- Check to make sure your login and password are working prior to the VFS.
- The site may run slow due to the intense volume of happy collectors getting their shop on - we thank you in advance for your patience!
- Check out as often as possible - items are sold on a first come, first served basis, so items may go missing from your cart if someone else with the same item checks out before you do.
- We accept Visa, Mastercard, and American Express as well as PayPal for payment.
- Items are sure to go quickly - shop early, if you can, to get the best selection.
- Due to the extreme volume of orders, we cannot combine multiple orders to ship together.
- It is fastest and easiest to shop online, but if you need us, we are here to help: 1.800.794.2107. Please be aware call volume may be heavy - leave us a message and we WILL call you back!
- Factory Sale Items are sold AS IS, and all sales are final.
- Watch your inbox - an email will go out launching the sale. An announcement will also be made on Facebook and Twitter.